Terms of Service
Last updated: February 2026
Welcome to SoodneValik. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully.
1. Acceptance of Terms
By creating an account, placing an order, or using any part of our website, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our services.
2. Eligibility
You must be at least 18 years old to create an account and place orders. By using our services, you represent that you meet this age requirement and have the legal capacity to enter into binding contracts.
3. Account Registration
When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and update your information as needed
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access
We reserve the right to suspend or terminate accounts that violate these terms or are used for fraudulent purposes.
4. Orders & Payments
4.1 Placing Orders
When you place an order, you make an offer to purchase products at the listed price. We reserve the right to accept or decline your order. Order confirmation emails do not constitute acceptance.
4.2 Pricing
- All prices are in Euros (EUR) unless otherwise stated
- Prices include VAT where applicable
- We reserve the right to change prices without notice
- If a pricing error occurs, we will notify you and offer the option to cancel
4.3 Payment
Payment is due at the time of order. We accept major credit cards, PayPal, and bank transfers. All payments are processed securely through certified payment processors.
4.4 Order Cancellation
You may cancel orders within 1 hour of placement. After processing begins, cancellations are subject to our Returns Policy.
5. Shipping & Delivery
Delivery times are estimates and not guaranteed. We are not liable for delays caused by couriers, customs, or events beyond our control. See our Shipping Policy for details.
Risk of loss transfers to you upon delivery. You are responsible for providing accurate shipping addresses.
6. Returns & Refunds
Returns are subject to our Returns Policy. Items must be returned within 14 days in unused condition with original packaging. Refunds are issued to the original payment method within 5-10 business days.
7. Product Information
We strive to provide accurate product descriptions, images, and specifications. However, we do not warrant that:
- Product descriptions are 100% accurate, complete, or error-free
- Images perfectly represent actual colors or appearance
- All products are available at all times
8. Intellectual Property
All content on this website (text, images, logos, graphics, software) is owned by SoodneValik or licensed to us and protected by copyright, trademark, and other intellectual property laws.
You may not:
- Copy, reproduce, or distribute website content without permission
- Use our trademarks or branding without authorization
- Scrape, extract, or harvest data from our website
- Reverse engineer or decompile any website features
9. Prohibited Uses
You agree not to:
- Use the website for illegal purposes or to violate any laws
- Impersonate any person or entity
- Interfere with website security or functionality
- Upload viruses, malware, or harmful code
- Harass, abuse, or harm other users
- Engage in fraudulent transactions
- Resell products commercially without authorization
10. Limitation of Liability
To the maximum extent permitted by law, SoodneValik shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
- Use or inability to use our services
- Product defects or errors
- Delivery delays or failures
- Data loss or security breaches
- Third-party actions or services
Our total liability for any claim shall not exceed the amount you paid for the relevant product or service.
11. Indemnification
You agree to indemnify and hold harmless SoodneValik from any claims, damages, losses, or expenses arising from your violation of these Terms or misuse of our services.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of these external sites.
13. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to this page. Continued use of our services after changes constitutes acceptance. We recommend reviewing these Terms periodically.
14. Governing Law & Dispute Resolution
These Terms are governed by the laws of Estonia. Any disputes shall be resolved in the courts of Estonia. For EU consumers, mandatory consumer protection laws of your country may also apply.
15. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.
16. Contact Information
For questions about these Terms, contact us at:
- Email: [email protected]
- Phone: +372 123 4567
- Address: SoodneValik OÜ, Tallinn, Estonia